TERMS AND CONDITIONS
You may only place an order for goods or services if you agree to these terms and conditions. By placing an order you are deemed to have accepted these terms and conditions as governing your order. This does not affect your statutory rights as a consumer.
Training
FACE TO FACE TRAINING COURSES
All rights reserved. No part of our courses and associated materials may be reproduced, distributed, or transmitted in any form or by any means, including photography, recording. or other electronic or mechanical methods, without prior written permission of The British Deer Society, except in the case of brief quotations embodied in critical reviews and certain other non-commercial uses permitted by copyright law.
We provide telephone support to customers between the hours of 9am and 5pm (UK time) Mondays to Fridays excluding UK bank holidays. Outside of these hours an answering service is available.
Programme Description
- Due to the nature of the training courses and our commitment to continuous improvement, BDS reserves the right to change the course content and/or trainer, at any time.
Programme Dates and Venues
- BDS reserves the right to alter or cancel published dates and change venues without liability.
Cancellation Policy
- In the event of a cancellation where an alternative cannot be provided, monies received in respect of that course will be refunded in full, less the current cost of the training manual.
- In the event of a candidate cancelling up to 60 days before the start of the course, monies received in respect of that course will be refunded in full.
- Cancellations between 30-59 days prior to the start of the course will forfeit 50% of the fees, less than 30 days no refund will be given.
- In the case of your non-attendance (excepting unusual circumstances) no refund will be given.
- All course transfers will incur a £25.00 admin charge, (available up to 8 weeks before the course start date).
- We strongly recommend that fees for any accommodation or travel you book are refundable as BDS will not be responsible for any losses incurred by candidates.
ONLINE LEARNING AND ASSESSMENT DAY COURSES
All rights reserved. No part of our courses and associated materials may be reproduced, distributed, or transmitted in any form or by any means, including photography, recording. or other electronic or mechanical methods, without prior written permission of The British Deer Society, except in the case of brief quotations embodied in critical reviews and certain other non-commercial uses permitted by copyright law.
We provide telephone support to customers between the hours of 9am and 5pm (UK time) Mondays to Fridays excluding UK bank holidays. Outside of these hours an answering service is available.
Cancellation Policy:
In the event of a cancellation where an alternative cannot be provided, monies received in respect of that online learning and assessment day will be refunded as per the terms and conditions below.
- In the event of a candidate cancelling up to 60 days before the start of the assessment day, monies received in respect of the course will be refunded in full.
- Cancellations between 30-59 days prior to the start of the assessment day will forfeit 50% of the fees, less than 30 days no refund will be given.
- In the case of your non-attendance of an assessment day (excepting unusual circumstances) no refund will be given.
All course transfers will incur a £25.00 admin charge, (available up to 8 weeks before the assessment day start date). Your online access to course content will be suspended until the transfer fee has been paid and a new assessment day and date confirmed.
Membership
Card Payment
- BDS membership starts from the date of your card payment.
- The BDS will write to you before the end of your annual membership year with details on how you can renew your membership.
- If you fail to pay the British Deer Society your British Deer Society membership will cease.
Direct Debits
- Annual Direct Debit renewals are taken on or shortly after the date the member initially joined.
- All memberships are for an annual 12-month period which can be paid once a year or in monthly instalments.
- Members who pay by monthly direct debit will receive an email each month prior to your Direct Debit being taken.
- The BDS will write to you before the end of your membership year and supply you with a new membership card for the following year.
- If you fail to pay the British Deer Society any instalment your British Deer Society membership will lapse. We will write to you and give you the opportunity to pay all instalments due for the remainder of your membership year by alternative means or to set up a new Direct Debit.
Gift Aid
- By agreeing to gift aid as a UK taxpayer you agree to the BDS claiming tax on all donations including membership.
- If your circumstances change and you no longer pay tax on your income please notify us to cancel your gift aid declaration.
Trading
All surpluses made from the sale of goods on this website are paid to the British Deer Society (registered charity in England and Wales number 1069663 and in Scotland SCO37817) by its subsidiary the British Deer Society (Sales and Services) Ltd (registered company number 2957152).
Conditions of sale
While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.
If you cancel and you have already paid for the goods, you will receive a full refund.
Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products.
All prices are shown in £s sterling and include VAT (where applicable) at the applicable current rates.
Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a similar alternative. We may experience problems with the supply of certain products and may therefore supply a substitute of the same or better quality at the same price. If you are not happy with the replacement or substitute you can return it in accordance with our terms.
Coupons and Discount Codes
Unless the offer says otherwise, you can only use one code per order and per customer. You can’t combine offers. Each code is valid for a limited time only and expires on the date specified.
Offers do not apply to any delivery charges unless expressly stated.
If a refund is required it will be for the price you actually paid, taking into account the discount and any other terms related to the purchase of service for example training or membership.
We can decline your purchase, if we don’t think the code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud. Offers and codes are not transferable and are not redeemable for cash.
Online codes can only be used on www.bds.org.uk.
When you use a code you accept our terms and conditions relating to that offer. BDS can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
Knives
Knives may only be purchased by individuals aged 18 and over. Purchasers are required to complete a declaration at the time of sale and make the purchase via a credit or debit card. The British Deer Society reserves the right to withhold dispatch if we suspect that a customer is under age.
Due to the recent changes to the Offensive Weapons Act 2019 Regulations 2022 which come into force on the 6th of April 2022, the BDS will not be selling bladed items online for the time being.
Satisfaction guarantee
The British Deer Society (Sales and Services) Ltd offers a no-quibble returns/cancellation policy. Should you be dissatisfied with any item you buy from us for any reason, let us know within 28 days of delivery and we will be pleased to offer you a replacement or a full refund on receipt of the original item purchased in an unused condition.
Damaged/ faulty goods
In the event that any product purchased from our website proves to be unsatisfactory in use due to defective workmanship or faulty material, you can return it to us for a replacement or a full refund within 28 days. This guarantee does not affect your rights under the Sale of Goods Act 1979.
All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible. Images are correct at time of going to press.
Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.
We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you. We have selected our products on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance.
Copyright
The contents of this site are the property of the British Deer Society and its subsidiaries and are protected by UK and international copyright laws. These contents include, but are not limited to, the following: website design, graphics, text, visual clips, audio clips, logos and button icons, including the selection and arrangement thereof. ALL RIGHTS RESERVED.
Permission is granted to electronically copy and to print the content in hard copy for the purpose of placing an order. Any other use of this website without prior permission is strictly prohibited. The following are therefore expressly forbidden unless written consent has been given: reproduction for any other purpose than those referred to above, modification, distribution, transmission, broadcast republication, downloading or uploading of any part of this website.
Disclaimers
The British Deer Society (Sales and Services) Ltd provides this website on an “as is” basis and makes no representations or warranties of any kind, expressed or implied, with respect to this website or the information, content, materials or products contained within it. This includes, without limitation, warranties of merchantability and fitness for purpose. The British Deer Society (Sales and Services) Ltd does not represent or warrant that the information contained within this website is accurate, complete or current. Prices and availability are subject to change without notice.
Company details & address
Are available on the footer of every page on this website.
Office hours
9 am to 5 pm – Monday to Friday excluding Bank Holidays and the Christmas period (24th December to 1st January Inclusive)
Security
When you place your order you are automatically connected to our secure server using SSL encryption technology. This ensures that the information you send cannot be read by anyone apart from our e-commerce team. To check you are in a secure area of our site please look at the bottom of your browser and you will see a closed padlock. When submitting your order you are confirming purchase of goods and permitting BDS (Sales and Services) Ltd to use your personal details for the purpose of supplying goods.
Data protection
All details are protected as required by the General Data Protection Regulation of May 2018. We follow strict security procedures in storage and disclosure of information that you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose information to you. We advise you to print and keep a copy of these terms and conditions for your records. View our Privacy Policy here.
